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Operational excellence is understood as the ability to ensure that the core processes in the value chain are constantly optimized in terms of effectiveness and efficiency. Based on the corporate strategy, processes are designed taking into account technological, organizational and cultural conditions. The focus is on the combination of quality improvement, customer focus, process management and speed as well as the ability to learn and change. The objective is to make companies successful in the competitive environment. Robust and optimal processes simultaneously ensure increased productivity, cost reduction and quality improvements. 

The elemets of Operational Excellence are: